One copilot. Every chart. Reviewed before it leaves the truck.
CareSwift reads every ePCR as it's written — flagging NEMSIS misses, medical-necessity gaps, and signature issues so billing gets clean charts, every time.
Built with medics, for medics. Works alongside your existing ePCR — no rip-and-replace, no retraining the crew.
Every clean chart is money recovered, time returned, and a medic who stays.
Drive CareSwift like a crew member would.
A minimized, fully interactive CareSwift — write a chart, hit submit, watch it get blocked, fix it, ship it.
CareSwift lives inside your ePCR and checks every chart against your protocols.
Plug into the ePCR you already use.
CareSwift installs alongside your existing ePCR. Your medics chart exactly the way they do today — we just start reading along with them in the background. No new software, no new workflow, no retraining.
- Works with your current ePCR vendor
- Zero workflow change for medics
- Live on a single agency in under a week
Your rulebook. As software.
Memo 2024-11-08
DIRECTOR
A patient is considered bedbound for billing purposes when, at the time of transport, the patient is unable to get up from bed without assistance, unable to ambulate, and unable to sit in a chair or wheelchair.
↑ this clause became
the rule at right.
The narrative shall describe how the patient was moved to the stretcher — two-person lift, draw-sheet transfer, Hoyer, etc. — and why ambulation was not possible.
Bedbound patient must be documented to support medical necessity.
Medicare (and most commercial payers) will deny the claim when the record shows the patient ambulated, sat in a wheelchair, or otherwise transferred themselves — even if "bedbound" is checked on the form. Denials get overturned if the narrative evidence exists; they don't if it doesn't.
Your medical director's SOPs, turned into live checks. Updated when your protocol document updates.
- Stroke alert — LVO screen performed within 10 min of patient contact.
- Chest pain — 12-lead obtained, interpretation documented.
- Peds respiratory distress — end-tidal CO₂ trended across vitals sets.
Written guidance from your leadership — bulletins, policy memos, one-off notices.
- Bedbound documentation — Memo 2024-11-08.
- Narcotic chain-of-custody on ALS transports — Memo 2024-07-15.
- Wheelchair van handoff note — Memo 2024-04-22.
CMS LCDs, state Medicaid MCO manuals, and commercial payer contracts. Refreshed when payers publish updates.
- CMS LCD L35162 — Ambulance medical necessity.
- CMS LCD L34549 — Non-emergent scheduled repetitive transports.
- State Medicaid MCO — Prior-auth timestamp on file.
Built for protected health information from the first line of code.
Encryption in transit and at rest, an append-only audit log on every rule evaluation — so any decision traces back to the chart and clause that produced it.
What working with us looks like.
This is an agreement between CareSwift and your agency. We start inside the system you already have. For the first four weeks, our team is on the ground with yours. After that, we stay — 24/7.
I. THE FIRST FOUR WEEKS
- WEEK 01Access + discovery
- WEEK 02Rules, built to your agency
- WEEK 03On-site, with the crews
- WEEK 04Go live
II. AFTER THAT
- 24/7 On-call support — real humans on a phone, not a ticket queue
- CONTINUOUS Rule updates as payers, protocols, and your QA standards change
- NO CONFIG Your team never has to configure anything — we do the work
- YOUR CHOICE Dashboard self-serve, or ask us and we handle it
Put a pilot on the board.
Four weeks. One truck. We do all the work. If it doesn't pay for itself in that window, we pack up and leave.