Privacy Policy

Effective date: May 28, 2026

This Privacy Policy explains how CareSwift, Inc. ("CareSwift," "we," "us," or "our") collects, uses, and shares information when you visit the CareSwift website at careswift.com, including all related pages and forms (the "Site"). It applies only to the Site. Information processed through the CareSwift product or services is governed by the separate written agreement between CareSwift and your organization, not by this policy.

1. Information We Collect

We collect the following categories of information through the Site:

• Information you provide. When you request a demo, contact us, or sign up for updates, we collect details such as your name, work email, organization, and any message you send.
• Information collected automatically. When you visit the Site, we automatically receive standard log and device data — such as your IP address, browser type, pages viewed, and referring pages — through cookies and similar technologies.

Please do not submit sensitive personal information through public forms on the Site.

2. How We Use Information

• Respond to your demo requests, questions, and other inquiries;
• Operate, maintain, secure, and improve the Site;
• Understand how visitors use the Site through aggregate analytics;
• Send you updates or marketing communications you have requested;
• Comply with legal obligations and protect against fraud or misuse.

3. Cookies and Analytics

We use cookies and similar technologies to keep the Site working, remember your preferences, and measure traffic with third-party analytics services. You can control or disable cookies through your browser settings, though some features may not work as intended. The Site does not currently respond to browser "Do Not Track" signals.

4. How We Share Information

We do not sell your personal information. We share information only:

• With service providers who help us operate the Site — such as hosting, analytics, and demo scheduling providers — under appropriate confidentiality obligations;
• When required by law, regulation, or valid legal process;
• In connection with a merger, acquisition, or sale of assets, with notice where required.

5. Third-Party Links and Embeds

The Site may link to or embed third-party services (for example, our demo scheduling, careers, or status providers) that we do not control. This policy does not cover those services; please review their own privacy policies.

6. Data Retention

We keep the information described above only for as long as needed to fulfill the purposes set out in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Choices and Rights

You can unsubscribe from marketing emails at any time using the link in those emails. Depending on where you live, you may have rights to access, correct, delete, or limit the use of your personal information. To make a request, contact us using the details below, and we will respond as required by applicable law.

8. Security

We use reasonable administrative, technical, and organizational measures designed to protect information collected through the Site. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Children's Privacy

The Site is intended for a business audience and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

10. International Visitors

CareSwift is based in the United States, and the Site is operated from the United States. If you visit from outside the U.S., you understand that information collected through the Site may be processed in the United States.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" above. Your continued use of the Site after changes take effect constitutes acceptance of the updated policy.

12. Contact Us